Your privacy is important to 4Life, so we take our responsibility with regards to your personal data very seriously.
We are committed to protecting your personal data and to being transparent with the information that we obtain about you.
We wish to outline the scope this new European Data Protection Regulation, entering into force on May 25th (2018):
European Data Protection Regulation:
In conformance with the provisions of (EU) Regulation 2016/679 of the European Parliament and of the Council, dated 27th April 2016 (hereinafter, “GDPR”), you are informed that all of the personal data that the User provides through the 4life.com website, the 4LIFE App or by telephone (hereinafter, the “Platform”), will be incorporated to and processed in the databases owned by the company 4LIFE RESEARCH SPAIN, S.L.U., (hereinafter, “4LIFE”) for the sole purpose of attending to requests and being able to keep the User updated, even through electronic means, of our products and services.
The provision of all of the data requested through the Platform is required in order to achieve optimum provision of the services available to the User. If not all data is provided, 4LIFE is not able to guarantee the accurate provision of the information and services offered, or their suitability to the User’s requirements.
Basic information on Data Protection
4LIFE RESEARCH SPAIN, S.L.U.
Manage the queries received and the submission of commercial information and prospecting.
The data will be transferred to (4Life Research USAL LLC), as an essential element for the adequate maintenance of the commercial relationship.
To access, rectify, cancel, oppose, limit processing of data, to data portability and not to be the object of personalised automated decisions.
Detailed information on data protection is provided below.
Detailed information on data protection
The controller for the User’s data is the company 4LIFE RESEARCH SPAIN, S.L.U. with TIN B64546401, located at Avenida Diagonal, 453 bis 7ª, 08036, Barcelona, Spain, and e-mail address ([email protected]
), registered with the Trade Registry of Barcelona, Volume 39597, Sheet 105, Page B 347601, Inscription 1.
Purpose of the data processing
The User may voluntarily provide us with information of a personal nature, either through specific data collection forms included in the different sections of the Platform or through the e-mail addresses established for this purpose. The provision of any personal data through the different forms and e-mail addresses on this Platform implies the acceptance of and consent to the processing of such data under the terms indicated herein.
Access by 4LIFE to the User’s personal data will be solely and exclusively for the purpose of enabling 4LIFE to attend to requests from the User and to keep the latter updated, even through electronic means, of our products and services, the application or use of any such data for any other purpose being forbidden. This consent covers the following purposes:
- Ability to contact the user and manage the basic administration tasks;
- Ability to adequately attend to and manage reported queries, comments, issues or suggestions;
- Ability to adequately reply to and manage requests for quotes received through such means;
- Keeping the User informed, either through electronic means or mobile devices (push notifications), or through any other means that is established and provided, of personalised discounts and offers from 4LIFE that may be of interest to them;
- Providing additional services, improvements to our services and customer experience when using the website or the App;
- Statistical analyses of visits to and User behaviour on the website/App;
- Where applicable, to adequately manage the User participation in competitions, draws and promotions offered by 4LIFE through such means;
- To adequately manage browsing through this website/App;
- Furthermore, a “commercial profile” may be created, based on the information provided. No automated decisions will be made based on said profile.
With regards to the processing of your data with promotional or advertising purposes, together with the relevant data collection form, a simple and free process will be established so that the interested party can freely provide their consent for this purpose. The consent granted may be revoked at any time at no cost to the interested party.
The personal data provided will be stored by 4LIFE as long as the contractual and/or commercial relationship exists with the User and as long as they do not exercise their right to delete, cancel and/or limit the processing of their personal data or, where applicable, during the maximum legal period permitted by the data protection legislation, including the limitation period for legal actions regarding any potential liability that may be derived from the contractual relationship.
In these cases, 4LIFE will keep the data duly blocked, without using it, for as long as may be necessary for the exercise or defence of any claim, or where its processing may derive in any type of judicial, legal or contractual liability, which may require action and consequent data recovery.
This Platform is not designed for minors. In any case, those under the age of 18 must not send any personal information without the consent of their parents or guardians. 4LIFE is not responsible for any personal information sent by minors without due authorisation.
Legitimation for data processing
The legal basis for processing User data is addressing User requests, and the ability to keep them updated, even through electronic means, of our products and services. In this sense, such purpose does not entail consent to the provision of data which is not necessary for said purpose. You also consent to the transfer of the following personal data: name, e-mail address, telephone number, photographs in accordance with our compensation plan and to the extent accepted by the User, and the volume of points derived from the activity with the upstream distributors on a national or international level as an intrinsic consequence of the nature of the development of their activity as an affiliate.
Furthermore, 4LIFE may transfer the User’s processed personal data to 4Life Research USA LLC and their international offices for the purpose of continuing to provide the services derived from their commercial activity.
Exercise of rights
The User may exercise the following rights, established in the GDPR, regarding the processing of their personal data:
- Right to request access to the personal data related to the interested party.
- Right to request rectification or removal.
- Right to request limitation of the processing.
- Right to oppose the processing.
- Right to data portability.
- Right not to be included in personalised automated decisions.
These rights can be exercised by writing to 4LIFE RESEARCH SPAIN, S.L.U., Avenida Diagonal, 453 bis 7ª, 08036, Barcelona, Spain or to the e-mail address ([email protected]). In both cases, the interested User must include a copy of their national identity document, passport or another valid identification document. The communication must be effected immediately and under no circumstances later than the working day after the date of receipt of the request, together, where applicable, with other information that may be relevant to address the request.
Security measures and levels
4LIFE has adopted the necessary measures in order to maintain the level of security required, in accordance with the nature of the personal data processed and the circumstances of the same, in order to avoid, inasmuch as possible and according to the state of the art, any unauthorised alteration, loss, processing or access.
Furthermore, 4LIFE guarantees that it has implemented mechanisms to:
- Guarantee the constant confidentiality, integrity, availability and resilience of the processing systems and services.
- Restore the availability and access to personal data quickly in the case of a physical or technical incident.
- Regularly verify, evaluate and assess the efficiency of the technical and organisational measures implemented in order to guarantee the security of the treatment.
- Use pseudonyms and encrypt the personal data, where applicable.
Scope of application
The structure of files, computers and information systems designed to comply with the current legislation regarding data protection will be applied to all files, whether temporary or permanent, owned by 4LIFE, which contain personal data, as well as to any computer or information system that processes them.
Commercial and promotional information
The personal data provided to us through this form will be subject to processing by 4LIFE, with the objective of notifying the user of business content and commercial communications from 4LIFE.
Confidentiality and professional secrecy
The data collected in all of the private communications between 4LIFE and the customers or Users will be processed with absolute confidentiality, with 4LIFE committing to the obligation of maintaining the secrecy of the personal data, of storing the data and of adopting all measures necessary in order to avoid alteration, loss and unauthorised access or processing, in accordance with the provisions of the applicable data protection regulations.
Also, information of any type mutually exchanged between the parties will also be considered to be confidential, as well as any information considered of such nature by the parties, or simply, any information on the content of said information. Viewing the data through the internet will not imply direct access to the same, except with express consent from the data owner on a case by case basis.
Changes in the security and data protection policy
4LIFE reserves the right to modify its security and data protection policy in order to adapt it to new legislative or jurisprudential developments, as well as to those that may be derived from standard codes existing in this regard, or due to strategic corporate decisions, with effect from the date of publication of said modification on the 4LIFE website.
Data communication undertaken by the User
Users that do not wish to receive cookies or would like to be notified before they are stored on their computer can configure their browser for this purpose. For further information, please see our “Cookies Policy”.